This week: Chatbots must prove they’re not criminals, and Uber finds out the hard way that staged crashes don’t count as “rides.”
Here’s what’s inside:
🔥 Insurance headlines packed with plot twists
🧠 Update on SUPERAGENT’s first paid pilot
🤯 Trends to watch before your next board meeting
That’s not a product problem, that’s a marketing opportunity. Someone please tell your clients before they find out mid-crisis.
📉 You Can’t Automate Confusion
68% of teams report system complexity kills productivity, and many still write off platforms that don’t solve real problems.
Reality check: Tech-only isn’t transformation. Strategy + process + training can’t be ignored.
💸 Lemonade’s CFO offloads $255K in shares — twice in a week.
Lemonade’s finance chief isn’t waiting around. Two cash-outs in a week raises eyebrows, and possibly boardroom questions.
📴 Pennsylvania insurers hit by cyber outages
Erie and Philadelphia Insurance both went dark after detecting suspicious network activity. Phones down, claims delayed… sometimes, the breach isn’t from the outside.
We’re in that moment where beta testing meets business reality, and it’s starting to pay off.
This week, we welcomed our first paid pilot client, a top-performing advisory agency that’s amassed 30+ awards for quality, client satisfaction, and long-term relationships.
These aren’t flashy wins; they’re the result of 360-degree consultative excellence: 5.5 contracts per household, hundreds of millions in premium handled, and more than $30 million in commissions last year alone.
They’re already one of the best, and still chose to integrate SUPERAGENT into their process.
That tells us we're building something that doesn’t just demo well. It works where it counts.
💼 NY agent accused of running a $50M Ponzi scheme.
The SEC says he used premiums to pay out clients while pocketing the rest. This story is your agency’s worst “what-if.” Vet your reps closely.
🎭 AI without identity checks = an open door to fraud.
Experts warn: AI that can’t authenticate callers is a fraud magnet, especially in voice apps. Hello, deepfakes.
🚗 Uber drivers in Florida allegedly staged car crashes for cash.
It’s being called a sophisticated fraud ring. If even ride-share is a risk zone, expect spillover across auto markets.
👶 Birth rates are up among 40-somethings. So is interest in fertility benefits.
Employees are now asking HR about egg freezing... and college savings... in the same breath.
Escape the spreadsheets for seaside seminars and serious agent networking.
🌺 NAMIC Management Conference | June 22–25 • Wailea, Hawaii
Mutual leaders focus on growth, governance, and leadership in paradise.
🎯 Triple‑I/Milliman Underwriting Projections | July 10 • Virtual
MEMBERS-ONLY Q3 exclusive: inflation, combined ratios, and underwriting outlooks for brokers. Contact members@iii.org for the secure registration link.
🌾 NAMIC Agricultural Risk Conference | July 16–17 • Des Moines, IA
Hands-on cases and risk modeling directly from the farm learning lab.
🌊 CIWA Summer Forum | July 20–22 • Monterey Bay, CA
Wholesale brokerage, capacity trends, and coastal market dynamics.
🎯 NAIC Summer National Meeting | Aug 10–13 • Minneapolis, MN
Where state regulators meet, models get revised, and carriers pay close attention.
Got a carrier strategy that’s bending the rules? A tech tool that’s shockingly working? An absurd agent fraud we should all warn about?
Hit reply or DM us, we want to hear it.
Next week we’ll show you what SUPERAGENT agents are actually hearing live, and real-time coaching that closes.
Until then, remember what matters isn’t the flash. It’s the follow-through.
— Milan, Vlada & Vadym
(Your SUPERAGENTS)